What does it take to deliver an outstanding donor experience

Recommendations and case studies to help improve the donor experience.

Hundreds of development professionals shared their views in the sector’s first professional study into what it takes to deliver an outstanding donor experience. We hope you enjoy reading the findings and that you share them within your own team and networks. The report is chock-a-block full of insight.

fundraising in higher education - the donor experience research project - infographic - best chances of success
UK Higher Education Donor Experience Project

Project Partners

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holly palmer consulting - higher education industry research project on the donor experience
fowlam and holly palmer consulting - higher education industry research project on the donor experience

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